- The system will send an automatic “thank you email” once your customer has dined the day after their visit, requesting an evaluation of their experience. This follow-up email will express gratitude for the fantastic rating, encouraging them to also rate your restaurant on Tripadvisor, Facebook, and Google. The email will contain active direct links to these sites, making it as easy as possible for them to do so.
- As you know, if your guest has a fantastic dining experience then they’ll be more than happy to spread the word on these global platforms. More and more great reviews will appear on these hugely trusted sites, thereby raising the profile and awareness of your restaurant.
- You can also direct the customer to purchase gift card by adding direct links to your website.
- You can also do promotional marketing by offering deals and discount vouchers
A thank you email, with reasons to come back, is not only great customer service but a brilliant way to retain the customers, increase loyalty and increase revenue for your restaurant.